Privacy Policy

1. Information We Collect

We may collect the following types of information when you use our site or services:

  • Personal Information: Name, email address, phone number, pickup/delivery address.

  • Service Details: Items for dry cleaning, special instructions, service preferences.

  • Payment Information: Credit/debit card or other payment method details (processed securely via third-party gateways).

  • Device Information: IP address, browser type, access times, referring websites.

2. How We Use Your Information

We use your information to:

  • Process your orders and provide services.

  • Contact you for confirmations, delivery updates, or customer service.

  • Improve our website, services, and customer experience.

  • Send promotional offers (only if you opt in).

  • Ensure security and prevent fraud.

3. Sharing Your Information

We do not sell, rent, or trade your personal data. We may share information with:

  • Service providers (e.g., payment processors, delivery partners) to fulfill your order.

  • Legal authorities when required by law or to protect our rights.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences.

  • Understand how visitors use our site.

  • Enhance your overall experience.

You can manage your cookie preferences through your browser settings.

5. Data Security

We implement standard security measures to protect your data from unauthorized access or disclosure. However, no online method is 100% secure.

6. Your Rights

You have the right to:

  • Access and update your personal data.

  • Request deletion of your data (subject to legal obligations).

  • Opt out of marketing communications.

To make a request, please email us at: rinseecleaners@gmail.com

7. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

9. Contact Us

If you have questions about this policy, contact us at:

10. No Refund Policy

As per our company policy, once a service is purchased, it is non-refundable. No refunds will be issued under any circumstances for these offerings.

11. Order Delivery

  • We collect your personal details such as name, address, and contact number solely for the purpose of processing and delivering your order.

  • Your information will never be shared with any third party except our delivery partners involved in completing your order.

  • All customer data is handled securely and used only to ensure timely and accurate delivery.

  • We do not store or use your information for any purpose unrelated to your order.

  • Orders will be delivered within 5–6 working days.

 

Rinsee Cleaners
Email: rinseecleaners@gmail.com
Phone: +91 86693 49777
Website: https://rinseecleaners.com

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